Contactgegevens

Contact Information
How to reach the Lumstivo team
Last updated: 22 August 2026
We're happy to help with questions about orders, products, returns, or anything else.
Get in touch
●    Email: Info@lumstivo.store
●    Website: lumstivo.store
●    Registered business address: Akkerveld 5, Heesch, Netherlands
●    Support: available by email only — no phone support at this time.
Before you contact us
For faster help, please have your order number ready. Here's where to find answers to common questions:
●    Where's my order? See our Shipping Policy for delivery timeframes, or check the tracking link in your shipping confirmation email.
●    I want to return an item. See our Refund & Return Policy for the 14-day return process.
●    I have a question about my data. See our Privacy Policy, or email us directly.
Response times
We aim to respond to all enquiries within 1–2 business days.